Help & FAQ
Answers about the YardDove app, website, subscriptions, and privacy. Still need help? Contact support.
About YardDove
What is YardDove?
YardDove is a Jamaica travel and language app. Translate Patwa, find nearby hotels and restaurants, learn Patois through lessons, and practice with an AI chat partner.
Is YardDove free?
You can download the app free and explore with a trial. Premium features require a subscription. See pricing in the app or on our homepage.
Which platforms are supported?
YardDove is available on Android (Google Play) and iOS (App Store). You can also use translation and travel tools on yarddove.com.
Do I need an account?
An account is required for lessons, saved favorites, subscriptions, and personalized features. Some web tools work without signing in.
App support
How do I cancel my subscription?
On iPhone: Settings → Apple ID → Subscriptions → YardDove → Cancel. On Android: Google Play → Subscriptions. On web: Profile → Subscription. Access continues until the end of the current billing period.
Does YardDove use my location in the background?
No. Location is optional and used only while you use Travel features to show nearby places and distances. We do not track location in the background.
Why does the app ask for microphone access?
Microphone access is optional and used for voice translation, pronunciation practice, and speech-to-text. You can decline and still use text-based features.
How do I delete my account?
Email support@yarddove.com from your registered email address with the subject "Delete my account". We will confirm and remove your data within 30 days.
Is translation always accurate?
Translations (including Jamaican Patois / Patwa) are provided for convenience and learning. Always verify important information with a local speaker or official source.
Download YardDove
Take Jamaica with you — translate, explore, and learn on the go.
Support: support@yarddove.com